Custom Web Applications vs SaaS: Which One Does Your Business Actually Need
A client walked into our office last month with a printout of a Notion doc listing 47 features he wanted in his "app." Halfway through the meeting, we realised he wasn't sure if he needed a custom web application or a SaaS product. And honestly, that confusion is more common than you'd think. If you've been Googling web app development services for the last few weeks and getting overwhelmed, this post is for you. Let me try to explain the difference the way we usually explain it to founders. No jargon. No sales pitch. Just what we've learned from building both kinds of products since 2013. What people usually mean when they say "web app" The term "web app" gets used for two very different things, and that's where most of the confusion starts. Sometimes people mean a custom internal tool, a booking system for their clinic, a dashboard for their sales team, an inventory tracker for their warehouse. Something built for their specific...